Feb 19, 2012
Customer Interview with Valente Montenegro the Chief Operating Officer at S & R Works located in Chicago Illinois. Here’s the unedited interview.
estimationPRO: Valente a few months ago you where looking for a software solution to assist in estimation, why was this?
Valente Montenegro: When we first started we are writing our contracts by hand, and calculating our measurements and estimate’s manually. This led to many errors and caused our projects to break even or even worse lose money. When we entered into the storm recovery business and started having many adjuster appointments, it was a rude awakening. The field adjusters look at my sales representative’s and smile, some even went as far as suggesting we were not professional simply due to the fact of our hand written estimates. It’s still my belief today that the field adjusters would write a low ball scope on my projects due to this fact. I quickly realized I needed a software solution that could quickly and accurately produce professional job scope’s that ultimately would boost my profits.
estimationPRO: What was the determining factor in choosing estimationPRO to solve your estimating needs?
Valente Montenegro: After reviewing three competing software programs, I personally feel very lucky to had the opportunity to speak to Wallace Stine at estimationPRO. After our initial online demonstration the only choice was estimationPRO. The price, it’s ability to build a job scope and all supporting documents in seconds, and its ease-of-use were all overwhelming factors in my decision.
estimationPRO: Have you used any software before estimationPRO to estimate your roofing projects?
Valente Montenegro: I used “omitted due to competitors name used” and it was too hard to learn and other programs require the Internet and just could not produce an accurate estimate. estimationPRO is the answer!
estimationPRO: How long did it take you to learn how to use estimationPRO’s Bid-Client?
Valente Montenegro: Our set up was complete in a matter of 1 hour, and my staff and I was trained in two sessions consisting of less than two hours. After your first 10 estimates you will easily be producing estimates in 5 mininutes with all supporting documents. Personally I’d like to thank Mr. Riley it was a pleasure working with you our setup process.
estimationPRO: How accurate has estimationPRO been when creating your estimates?
Valente Montenegro: Currently we have estimated over 100 projects with estimationPRO’s off-line Bid-Client. estimationPRO automatically accounts for each line item by simply entering the measurements, and produces 100% accurate job scope every time.
estimationPRO: Has estimationPRO assisted in increasing the job amounts when Supplementing?
Valente Montenegro: With minimal effort estimationPRO is empowered my sales staff and provided the ability to present professional and accurate job scope’s each and every time. This has increase our jobs $2-$5000 on each and every roof by simply pointing out the line items the original adjuster missed.
estimationPRO: After using estimationPRO over the last three months, could you imagine producing estimates without?
Valente Montenegro: No, estimationPRO’s become an integral part of S & R Works, and I personally believe estimationPRO is the wave of the future.
estimationPRO: In closing this customer interview, you have any last thoughts?
Valente Montenegro: All of us here at S & R Works are excited about estimationPRO and its capabilities. After using estimationPRO the last three months I would tell anyone that this is the program, stop wasting your time with the others like I did. We spent hours trying to learn other software programs with no such luck.
That concludes our customer interview with Valente Montenegro, CEO of S & R Works.
